Introduction
At Sevnflow, we strive to deliver high-quality chiropractic marketing solutions to all our clients. Your satisfaction is our top priority. However, we understand that circumstances may arise where you might need to request a refund. Please review our refund policy below to understand the terms and conditions.
1. General Policy
Sevnflow provides services that include, but are not limited to, SEO optimization, social media advertising, web design, content creation, and marketing automation. Due to the nature of our services, any services that have been rendered, in whole or in part, are not subject to refunds.
2. Eligibility for Refunds
Refunds may be considered under the following conditions:
- Unrendered Services: If services have been paid for but not yet initiated or completed, you may be eligible for a refund. Each request will be assessed on a case-by-case basis.
- Incomplete Services: If services have been started but not completed to the agreed specifications or timeframe, and if Sevnflow has not fulfilled its obligations as per the service agreement, a partial refund may be considered. An assessment will be conducted to determine the extent of the work completed and the value of the services rendered.
3. Assessment Process
To request a refund, please follow these steps:
- Contact Us: Reach out to our customer support team at [email address] or [phone number] to initiate your refund request. Provide detailed information about the services purchased, the reasons for your refund request, and any relevant documentation or evidence.
- Assessment: Our team will conduct an assessment to evaluate the status of the services rendered. This may involve reviewing project timelines, deliverables, and communications between you and our team.
- Decision: After the assessment, we will notify you of our decision. If a refund is approved, we will process it as a partial or full refund based on the assessment findings. The refund will be issued using the original payment method within [X] business days.
4. Exceptions
- Completed Services: Once a service is fully completed and delivered as per the agreement, it is not eligible for a refund.
- Change of Mind: Refunds are not provided for change of mind or for services that were rendered according to the agreed terms but no longer desired by the client.
5. Customer Satisfaction
We are committed to ensuring your satisfaction with our services. If you have any concerns or issues, please contact us immediately. We will work with you to resolve any problems and ensure you are satisfied with the outcomes.
6. Contact Information
For any questions or to request a refund, please contact us at:
Sevnflow Marketing Agency
700 Waterfront Way Suite 501, Vancouver Washington 98660
Info@sevnflow.com
360-838-0418
